Privacy Policy
Your privacy is important to us. It is Aussie Cleaning's policy to respect your privacy regarding any information we may collect from you across our website, https://www.au-cleaning.com, and other sites we own and operate.
1. Information We Collect
We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.
The types of personal information we may collect include your name, email address, phone number, physical address (for service delivery), and details about the cleaning services you require.
2. How We Use Your Information
We use the information we collect in various ways, including to:
- Provide, operate, and maintain our services
- Improve, personalize, and expand our services
- Understand and analyze how you use our website
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
- Process your transactions and send you related information, including confirmations and invoices
- Find and prevent fraud
3. Log Files
Aussie Cleaning follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.
4. Cookies and Web Beacons
Like any other website, Aussie Cleaning uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.
5. Security of Your Personal Information
We take the security of your personal information seriously and use appropriate technical and organizational measures to protect it against unauthorized or unlawful processing and against accidental loss, destruction, or damage.
6. Third-Party Privacy Policies
Aussie Cleaning's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.
7. Your Rights
You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services. You have the right to access, correct, or delete your personal information. If you wish to exercise these rights, please contact us.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at nicolas@au-cleaning.com.
This policy is effective as of 8 July 2025.